This Disclaimer of Warranties is incorporated into and forms part of Vivora's Terms of Service. It exists to be plain and specific about what Vivora does not guarantee, in addition to the general "as is" disclaimer already in the Terms.
The Vivora Service is provided "as is" and "as available," without warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated in the Terms of Service.
Vivora takes reasonable measures to protect the durability of your data on our infrastructure. However, you are responsible for maintaining your own backups of critical business data using the Service's built-in export/backup tools. Vivora is not liable for data loss arising from: your own deletion or overwriting of records, your failure to export/back up data before terminating your account, or events outside Vivora's reasonable control (see Force Majeure in the Terms of Service).
Vivora is a record-keeping and workflow tool. Figures the Service calculates or displays — job costing, stock valuations, invoice totals, reports — are only as accurate as the data entered by you and your Users. Vivora does not warrant the accuracy, completeness, or fitness of any such calculated output for a specific business, tax, or regulatory purpose, and you remain responsible for independently verifying any figures used for statutory filings or financial decisions.
The Service integrates with third-party providers, currently Stripe (payments), and infrastructure providers Supabase and Cloudflare, with PostHog (analytics) planned. Vivora does not warrant the availability, accuracy, or performance of these third-party services, and is not liable for their failures, outages, or changes to their own terms — though we will use reasonable efforts to notify you of any integration changes that materially affect you.
The Service is a web application designed for current versions of major browsers (Chrome, Safari, Firefox, Edge). We do not warrant compatibility with unsupported or outdated browsers, or with every possible device, screen size, or operating system configuration.
We do not warrant that the Service will be uninterrupted, error-free, or available at all times. See Section 6 (Service Availability) of the Terms of Service for how scheduled maintenance and third-party outages are handled.